I went to Iluma yesterday. as a fan of Comics Connection, i have been to most outlets and let me tell you.. THIS OUTLET IS THE WORST OUTLET THERE EVER BE!! oh please comment on my post if you disagree.. but let me tell you the story before you comment. I was there yesterday with my sister and I saw the latest ASTA TV mag.. as a DBSK fan i was interested and i wondered if i could open the to see it.. Even as a loyal Kpop fan, I cant fully understand hangul and i wondered how many pages of yunho are there before deciding wether to get it or not..
so i carried it around the shop cos I was in dilemma whether to get it or not.. well, i could have bought another CD with that $20 you see..

and finally i decided to open the plastic and see.. this Chinese sales assistant rushed and shouted at me saying that this mag can't be opened and then stached it from me and brought it to the counter. on her way, she scolded me so loud that instead of embarassing me, it angered me! although it was more like talking to herself, "she just added on to my job" kind of thing.. i wanted to apologise but cos she just walked away like that i did get the chance, so i followed her to the cashier to tell her im sorry. when i reached the cashier she was talking to another Chinese assistant saying that "there is a rude customer browsing this mag so i scolded her" and that other sales assistant replied "oh, this new mag.. no wonder" and she was like flipping the pages and looking at them herself!

OH PLEASE! when i heard that i was shocked! I havent even opened the mag!!!! and she said that i was rude!! I WANTED TO APOLOGISE TO HER THAT IS WHY I FOLLED HER BACK ENVEN WHEN I WAS OFFENDED BY HER ACTION! upon hearing that, i didnt even bother to apologise anymore! and immediately i said "Excuse me, Im getting that mag" and left them to steam off.. i was seriously boiling and if i were to pay right at that moment i was scared that i would scold them and make a scene.. it is not so nice you see.. i dont even make complaints before and i try to keep my reputation clean.. it is not something i love doing.. their expression changed as i said it just like a thief just get caught!

i browsed around the shop for another 5 to 10 minutes just to calm myself down.. and when i finally decided to make my payment, the girl who snatched the mag did not even bother to assist me.. she just practically stood there doing god knows what.. and kept on talking to her friend about her boyfriend.. as i stood there waiting for assistance, that rude girl talked the other sales assistant who i mentioned previously (who also dressed very sloppily and btw, she was jsut sitting in front of me and ignored me!) i heard that she had receieved another complaint from a customer in the morning and was having a problem with her boyfriend! and this sloppy sales assistant was like trying to assure her to not worry about the complaint nad just focus on her problem with the boyfriend!

and that moment i was boiling again! i was totally ignored and to think that im the customer here and i received this kind of service if you can still call it one.. when the sloppy sales assistant finally got up and did her cashiering duty, i just looked at her (it was an effort to cool myself down) and there was no eye contact! at all! she did not bother to look at me! not a glance.. she just looked down and took my money.. kept on trying to find free CDs or games to give me.. the first time she gave me i took it and put it in the plastic bag nicely but still looking at her.. the second time when she gave me, i was just to angry to think.. i threw it inside the bag and asked her if she is the in charged. she looked shock but i dont care..

I told her that i dont like the staff's behaviour.. it was rude and it offended me. it was so obvious that they are mainland Chinese.. and in normal occassion i would understand the culture difference but i could not take that behaviour.. i was the customer and i dont like being wrongly accused. and do you know what's her reply?

"Sorry. I know. Im sorry. We are same age la so dont worry. Dont angry." and keep on smiling.

It was the MOST ridiculous reply i have ever heard! firstly, i dont see our age similarity. im 18 and she looks nothign like one. and secondly, you mean i could just kill someone of my age and say "im sorry. please dont be angry that i kill your sister. we were of the same age" to her sister i would not be punished? i could come up with 1001 situations and it all just sound as ridiculous!! and let her try saying that to Mr. Goh, i would really love to see what will happen.. :P

I was so angry that i stopped her from saying anything right away. and told her i will never come back and left. it was stupid of me of doing that. it was just saying that im retreating and she doesnt even care if there is no customer! so it was a happy ending for her..but, i was real scared that i would really make a scene.. heaven knows what im capable to do when im mad.. i could have screamed at the top of my lungs. i swear that would be so embarassing!

anyway, 1 thing i regret is that i was soft and only people in the cashier counter could have heard me.. i should just make a scene and left. but who knows what they will tell other customers.. they could just twist the story to make it to their side.. haish. i could have done the same here but this is my blog and i say everything that happen to.. be it good or bad.. and if im really in the wrong, i will admit it.. because this is the only place that i could let everything out..

really, no streotyping here.. i repeat, im not streotyping here..but honestly.. These Chinese immigrants really really have no manners at all! the least i expect from them is the basics.. and if they ever think of working overseas, the very least that they can do is be polite to customers!!! OH PLEASE! you dont need a skill to be polite!!! this mindset of mine is just because of the countless unpleasant experiences with the Chinese!

im really not streotyping here because i know some Chinese people and they are well educated and polite! Why and how could this people behave in such ways! dont they feel ashamed of themselves? OMY! i would have jumped off a building if i were to meet this kind of people again.. it really took me a long time to finally cool down..

I went to Iluma yesterday. as a fan of Comics Connection, i have been to most outlets and let me tell you.. THIS OUTLET IS THE WORST OUTLET THERE EVER BE!! oh please comment on my post if you disagree.. but let me tell you the story before you comment. I was there yesterday with my sister and I saw the latest ASTA TV mag.. as a DBSK fan i was interested and i wondered if i could open the to see it.. Even as a loyal Kpop fan, I cant fully understand hangul and i wondered how many pages of yunho are there before deciding wether to get it or not..
so i carried it around the shop cos I was in dilemma whether to get it or not.. well, i could have bought another CD with that $20 you see..

and finally i decided to open the plastic and see.. this Chinese sales assistant rushed and shouted at me saying that this mag can't be opened and then stached it from me and brought it to the counter. on her way, she scolded me so loud that instead of embarassing me, it angered me! although it was more like talking to herself, "she just added on to my job" kind of thing.. i wanted to apologise but cos she just walked away like that i did get the chance, so i followed her to the cashier to tell her im sorry. when i reached the cashier she was talking to another Chinese assistant saying that "there is a rude customer browsing this mag so i scolded her" and that other sales assistant replied "oh, this new mag.. no wonder" and she was like flipping the pages and looking at them herself!

OH PLEASE! when i heard that i was shocked! I havent even opened the mag!!!! and she said that i was rude!! I WANTED TO APOLOGISE TO HER THAT IS WHY I FOLLED HER BACK ENVEN WHEN I WAS OFFENDED BY HER ACTION! upon hearing that, i didnt even bother to apologise anymore! and immediately i said "Excuse me, Im getting that mag" and left them to steam off.. i was seriously boiling and if i were to pay right at that moment i was scared that i would scold them and make a scene.. it is not so nice you see.. i dont even make complaints before and i try to keep my reputation clean.. it is not something i love doing.. their expression changed as i said it just like a thief just get caught!

i browsed around the shop for another 5 to 10 minutes just to calm myself down.. and when i finally decided to make my payment, the girl who snatched the mag did not even bother to assist me.. she just practically stood there doing god knows what.. and kept on talking to her friend about her boyfriend.. as i stood there waiting for assistance, that rude girl talked the other sales assistant who i mentioned previously (who also dressed very sloppily and btw, she was jsut sitting in front of me and ignored me!) i heard that she had receieved another complaint from a customer in the morning and was having a problem with her boyfriend! and this sloppy sales assistant was like trying to assure her to not worry about the complaint nad just focus on her problem with the boyfriend!

and that moment i was boiling again! i was totally ignored and to think that im the customer here and i received this kind of service if you can still call it one.. when the sloppy sales assistant finally got up and did her cashiering duty, i just looked at her (it was an effort to cool myself down) and there was no eye contact! at all! she did not bother to look at me! not a glance.. she just looked down and took my money.. kept on trying to find free CDs or games to give me.. the first time she gave me i took it and put it in the plastic bag nicely but still looking at her.. the second time when she gave me, i was just to angry to think.. i threw it inside the bag and asked her if she is the in charged. she looked shock but i dont care..

I told her that i dont like the staff's behaviour.. it was rude and it offended me. it was so obvious that they are mainland Chinese.. and in normal occassion i would understand the culture difference but i could not take that behaviour.. i was the customer and i dont like being wrongly accused. and do you know what's her reply?

"Sorry. I know. Im sorry. We are same age la so dont worry. Dont angry." and keep on smiling.

It was the MOST ridiculous reply i have ever heard! firstly, i dont see our age similarity. im 18 and she looks nothign like one. and secondly, you mean i could just kill someone of my age and say "im sorry. please dont be angry that i kill your sister. we were of the same age" to her sister i would not be punished? i could come up with 1001 situations and it all just sound as ridiculous!! and let her try saying that to Mr. Goh, i would really love to see what will happen.. :P

I was so angry that i stopped her from saying anything right away. and told her i will never come back and left. it was stupid of me of doing that. it was just saying that im retreating and she doesnt even care if there is no customer! so it was a happy ending for her..but, i was real scared that i would really make a scene.. heaven knows what im capable to do when im mad.. i could have screamed at the top of my lungs. i swear that would be so embarassing!

anyway, 1 thing i regret is that i was soft and only people in the cashier counter could have heard me.. i should just make a scene and left. but who knows what they will tell other customers.. they could just twist the story to make it to their side.. haish. i could have done the same here but this is my blog and i say everything that happen to.. be it good or bad.. and if im really in the wrong, i will admit it.. because this is the only place that i could let everything out..

really, no streotyping here.. i repeat, im not streotyping here..but honestly.. These Chinese immigrants really really have no manners at all! the least i expect from them is the basics.. and if they ever think of working overseas, the very least that they can do is be polite to customers!!! OH PLEASE! you dont need a skill to be polite!!! this mindset of mine is just because of the countless unpleasant experiences with the Chinese!

im really not streotyping here because i know some Chinese people and they are well educated and polite! Why and how could this people behave in such ways! dont they feel ashamed of themselves? OMY! i would have jumped off a building if i were to meet this kind of people again.. it really took me a long time to finally cool down..